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Broadband phone services are subject to
all of the same security and reliability
issues as anything else that’s Internet
based – power outages or viruses could
knock out your Internet phone.
Sound quality is still an issue.
Broadband phone users may experience
distortion and clipped sentences.
Not all broadband phone service
providers offer 911 services – and those
that do may only offer basic 911
service. Basic 911 emergency networks
can't determine a caller's location or
telephone number, meaning that you must
provide this information to a call
taker.
Contrary to what many people think, long
distance calls are NOT free using
broadband phone services. While some
plans offer unlimited minutes of
long-distance calling in Canada and the
U.S., calling
other places will cost
you. And some plans charge
separate
long-distance rates, even if you are
calling
someone in the U.S.


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